Email: support@clipflight.com · Never send passwords or OAuth tokens
Email support
Send the goal, what you expected, what happened and the approximate time of the attempt to support@clipflight.com. Screenshots are welcome; secrets are not.
Billing, cancellation and refund requests receive an initial response within three business days. See the Refund Policy before requesting a refund.
Account connection
If a platform connection expires or is revoked, open Channels and reconnect it. For YouTube, you can also review or revoke access through Google security permissions.
Publishing failure
Include the platform, History status, visible error message and Post ID if available. Do not paste raw access tokens, client secrets or private media URLs into email.
Data request
For access, deletion, revocation or privacy questions, email support@clipflight.com with “Privacy request” in the subject. YouTube Authorized Data deletion requests are handled within seven calendar days.